For users accessing Roundesk from MacOS, it is necessary to update their system preferences to allow screen sharing with Roundesk in their browser. Steps to enable screen sharing include:
1. Open System preferences ( cmd+space)
2. Open security & privacy under preferences and scroll down to 'Screen Recording'
3. Select the preferred browser in which screen sharing needs to be enabled. In case user attends Roundesk meeting in google chrome, then enable screen sharing access for chrome browser.
4. Restart the browser for the settings to be enabled