Roundesk Helpdesk Portal

Roundesk SubAdmin 7

• How to login to sub admin account
• How to add a new user under sub admin login
• How to delete an existing user under sub admin login
• How to export list of users from sub admin login
• How different is Roundesk Meet from Roundesk Remote?

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Cloud Meeting Scheduling 9

• How to schedule a meeting?
• How to Schedule a password protected meeting?
• How to schedule a meeting which starts without host?
• How to schedule a meeting with participants on Mute upon entry?
• How to schedule a recording meeting

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RD Meeting Joining 3

• How to join a meeting via email invite
• How to join a meeting with meeting id
• How to Join a meeting as host

Account Management 9

• Changing account details
• Signup for a new account
• How to Register for a new account
• How to retrieve password using forgot password option
• How to change the password

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Account & Billing 5

• How long is your product Trial?
• What happens after expiry of a product trial?
• Can I Downgrade my plan?
• How to renew my trial
• What are the payment methods accepted?

Meeting Rooms 17

• How can I give host access to other participants?
• What is waiting lobby?
• How to mute everyone in a meeting?
• How to share screen in a meeting
• How to chat with the participants in a meeting

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Browser specific and supported systems 9

• Can meeting users join from Mobile?
• What all browsers are supported by Roundesk?
• What are the operating systems supported by Roundesk
• How to allow camera access in Safari browser
• How to enable screen sharing in MacOS

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Participating 8

• What is the Maximum Participants per meeting?
• How to edit a meeting
• How to cancel a meeting
• How to copy the details of an existing meeting
• How to end a meeting as a host

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Roundesk Desktop APP 2

• How to join a meeting?
• How to modify the meeting settings in desktop app?