Account & Billing

Contain articles specific to billing and plans, upgrade & downgrade of existing plans, renew trial version etc.,

How long is your product Trial?
Product Trial is for 30 days for all plan irrespective of monthly or annual billing cycle opted by the user. After 30 days of free trial, billing cycle will...
Tue, 24 Nov, 2020 at 9:33 PM
What happens after expiry of a product trial?
After 30 days of product trial is over, the user has to choose a plan or upgrade the plan and make payment using credit card or other payment options availa...
Fri, 11 Sep, 2020 at 10:57 PM
Can I Downgrade my plan?
Yes, the user can downgrade from the existing plan.From Account Management, if you are in a Team Plan, you can download to Pro. If you are in a Enterprise p...
Fri, 11 Sep, 2020 at 11:01 PM
How to renew my trial
The Trial version expires within 30 days from the date of subscribing. In order to continue using the product, the user must renew the trial and opt for a p...
Mon, 23 Nov, 2020 at 11:44 PM
What are the payment methods accepted?
Roundesk accepts payment in two methods namely Credit Card and Coupon code. For credit card, details including Name on the card, Card number, Expiration dat...
Wed, 27 Jan, 2021 at 11:20 PM